Privacy policy

Kwikcare is a company dedicated to delivering Janitorial Cleaning Supplies, Cleaning Chemicals,high-quality vehicle wash, chemicals, and accessories for heavy-duty vehicles. We take your privacy very seriously and we request that you read this privacy policy carefully as it contains important information about what to expect from us when we collect, store, use, and retain your personal information. This Privacy Policy is part of our terms and conditions and is expressly incorporated into all our agreements with you. We remain bound by the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5 (the “Act”) and any other privacy legislation applicable to our business.

What Kind of information is collected:

By submitting your personal information, you consent to the use of that information as set out in this policy and in accordance with the Act. We do not monitor or collect information of minors; you also represent that you are at least 18 years old.

We collect and hold personal information relating to our clients and to other people and entities associated with our clients as may be provided or disclosed to us. We collect your names, titles, addresses, telephone numbers, email addresses, bank account details, credit or debit card details, and the nature of your business. We only collect your personal information directly from you; we do not collect your information from any third party currently and will never do so in the future without your informed consent for party to share your information.

Why We Collect Your Personal Information

We possess and use your personal information for lawful purposes only. We collect, retain, use, and disclose your personal information for the following reasons:

• to offer our products and services to you and enhance the quality of our services to you;
• to facilitate our internal and external administrative processes, including financial and business operations, and for reporting requirements;
• to obtain, maintain and comply with the terms of our professional indemnity and other insurance policies; and
• to comply with applicable privacy laws, internationally and locally.

Do we share your information:

Further to our purpose of collecting your personal information, we may disclose them to a third party involved in our business operations, such as third-party delivery companies and our financial institutions. By using our services, you consent to us sharing your information with the third-party delivery companies and our financial institution. Aside these, we will never disclose your personal information without your knowledge and consent unless compelled by law.

How we receive and hold your personal information:

We may receive and retain your personal information by telephonic, electronic, or physical means. Regardless of how we receive or hold your personal information, we use appropriate security mechanism based on the type and sensitivity of the stored data to protect them against unauthorised interception. Our security measures are also based on the applicable processing activity.

We secure hard copy documents carefully in and out of our office and use industry-standard cyber-security systems to protect electronic documents. Information transmitted over the website is encrypted such that if the information is intercepted, it would not be possible to know and read the contents. We take the safety of your information very seriously. We are using the top security tools available, and we regularly do various tests to detect vulnerabilities and threats. We have strict policy against employee snooping and everyone in our organization operates on a need-to-know basis. None of our employees have access to our customers’ sensitive information.

While we confirm that our website is encrypted, you should be aware that the use of the Internet is not entirely secure. For this reason, we cannot guarantee the security or integrity of any personal information transferred from you or to you via the Internet provided such do not come from us.

We shall only obtain your bank or card details to process your payment but do not retain them once you have checked out.

How long do we store your information:

We store your information collected on our trusted server as long as you continue to use our services and for 150 days after you no longer use our services to ensure we can answer claims from you and complaints that may arise.

Cookies:

Our services use cookies and collects certain information automatically as most all the web sites do. This information may include internet protocol (IP) addresses, the location where your device is accessing the internet, your browser, operating system, and other information about the use of our website including history of pages you view. We use this information to optimize the site to our customers’ needs.

The cookies should have enabler and disabler models. Options should be available were those that visit the website can block this cookie through browser settings. Once you opt -out of the cookies at any time, you will likely not be able to enjoy most of the features of our platform.

kwikcarecorp.com may contain links to third-party websites, we do not set third party cookies and do not accept any liability arising from your use of the third-party websites.

Disclosing Personal Information Outside of Canada

Where necessary, we may disclose personal information to overseas recipients, including a related body corporate. The likely countries that information might be sent to include the United States of America.

Your Rights to Your Personal Information

You can contact us anytime and request to know what information we have about you on our servers, free of charge. We shall provide you with a copy of the information that we hold about you at no cost. If you would like a copy of some or all your personal information, please send an email to hello@kwikcare.ca or send a letter or visit our office in person at Kwikcare Corp., 2000 Rogers Road, Perth ON K7H1P9, Canada.

Changing or removing your information:

In line with our commitment to provide you with quality services, we require your most up-to-date information to help us in serving you. We urge you to advise us of any changes to your personal information we hold by contacting us through our email. You may request that we delete, remove, or edit your personal information from our records, and also may ask us to correct your personal information in our possession.

Similarly, you may request us to restrict or discontinue the use and processing of your personal information under certain conditions provided by the law.

Please address all letters to [insert responsible officer’s contact details], as we commit to comply with any instructions, we receive from you regarding your personal information to the extent permitted by the law.

Your rights to make a complaint to the Office of the Privacy Commissioner are retained.

Changes to this Privacy Policy

We reserve the right to amend the Privacy Policy at any time, for any reason, without your consent or approval. The current version of the policy will always be available on this page. You may also select to receive email notification of any changes to our Privacy Policy if you consent to email communication. Otherwise, you should check our Privacy Policy frequently to see the current provisions in force and new changes if any.

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